About
Junai
“A Letter to Every Cat Owner”
“We believe that caring for your cat should feel good — not just for them, but for the planet we share.”
Thank you for joining us in reimagining pet care with purpose.
Our mission
We believe caring for your cat should feel good, for them and for the planet we share. Junai makes plant-based tofu cat litter that keeps homes clean, calm and quietly fresh, one litter box at a time.
Who we are
Founded in 2018, Junai is a Vancouver company devoted to one thing: better cat litter. Ours is made from natural pea fibre, low in dust, gentle on paws, and light enough to carry in one hand.
What makes Junai’s packaging eco-friendly?
Every Junai parcel is carefully packed in durable corrugated cardboard boxes — sturdy enough to protect your litter bags, yet fully recyclable.
Our boxes are printed with soy-based inks, sealed using plant-derived adhesives, and lined only with recyclable or compostable paper (no plastic fillers or foam).
Whenever possible, we also reuse cartons for local Vancouver deliveries to minimize waste.
Each design choice — from box to seal — reflects our promise to create cleaner homes and a cleaner planet.
How do I use Junai tofu cat litter?
Pour a 5–7 cm layer into a clean litter box. Scoop daily to remove clumps.
Top up as needed — and replace the entire litter every 2–3 weeks for freshness.
For the best results, introduce Junai gradually when transitioning from another litter.
Can I flush Junai cat litter?
Yes — our litter is flushable in small quantities. We recommend flushing clumps gradually and avoiding bulk disposal. Always follow your local plumbing guidelines.
What is your return policy?
If you or your cat aren’t fully satisfied, you can request a return or exchange within 30 days of purchase.
Products must be unused and in their original packaging.
How do I start a return?
Simply email hello@junaipet.com with your order number and the reason for return. Our team will guide you through the quick process.
What if my package arrives damaged?
Please email us a photo of the product and packaging within 48 hours of delivery — we’ll send a replacement right away.
Do you refund shipping costs?
For defective or damaged items, we’ll cover return shipping. For preference-based returns, standard shipping fees may apply.
Can I donate unused litter instead of returning it?
Yes! If your cat decides Junai isn’t their favorite, we encourage you to donate unopened bags to a local animal shelter. Once you share a photo or receipt of the donation, we’ll still honor your refund.
